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Questions

How do I place an order?


Please use our website to place an order for postal bakes. Any enquiries regarding custom cakes or cupcakes will be responded to via our Instagram page, aza_london.




How long can I keep the bakes for?


Our products are designed to have a shelf life of 2 weeks if stored correctly, in an air-tight container or in the packaging provided. However for quality purposes, it is recommend to consume the bakes within 3-5 days.




When will my postal order arrive?


Order between MON-THURS - It will be dispatched on the FOLLOWING Monday Order between FRIDAY-SUN - It will be dispatched on the NEXT Monday Once it has been dispatched, it will take up to 3 days to reach.




Certificates


I have completed a Level 2 Food Hygiene and Safety Course. Rest assured, all the procedures taught are in place when working in the kitchen.




I'd like to place a cake/cupcake order. How do I go about this?


If you are looking to place an order for customised cakes or cupcakes, please message me directly. Two ways of doing this are: - Direct Message via Instagram (aza_london) - Email (azalondon@outlook.com) If you need guidance, please contact me via the 'let's chat' box




How do I store products with cream cheese frosting?


Please store this in the fridge.




I'd like to place an order for collection and not postal. How do I do this?


Please message me directly through Instagram @aza_london or email me via azalondon@outlook.com to discuss further regarding your enquiry.




Do you hand deliver your products?


Yes we do hand deliver our products locally. Please send us a postcode if you'd like to know if we can fulfill this service for you.